wholesale-conditions

Terms & conditions

Terms and Conditions

1. Pricing & Margins

Margin
The standard markup is 2.5. This multiplier applies to all SKUs, unless the brand has issued a separate written agreement.

Recommended Retail Price
Retailers must respect the RRP as set by MOSJ Atelier and published on the brand's own channels. No item may be offered or sold to end consumers for a price lower than the RRP set by the brand.

Markdowns
Products may only be placed on sale after a minimum of one (1) year following the original retail launch. Any deviation from the RRP, including promotional discounts or bundle offers, requires prior written approval from MOSJ Atelier. Unauthorized discounting may result in suspension of the retail account.

2. Payment Terms

Prepayment (standard)
All orders are subject to full prepayment prior to processing. Following order confirmation, payment must be settled within 3 days. If payment is not received within this period, the order unfortunately cannot be fulfilled after repeated follow-up emails.

NET30 (exception)
Selected retail accounts may, by mutual agreement, be offered net-30 payment terms, solely at the brand's discretion. This status is reviewed periodically and may be modified or revoked.

3. Order Minimums

To preserve the integrity of the brand's curated trade model, the following minimum requirements apply:

First order: minimum of €2,500 (including a fixed unit mix with a broad variety of the collection).

Reorders: minimum order value of €500 per order (excluding shipping costs).

Orders below the minimum threshold will not be processed, unless a written exception has been granted.

4. Shipping Costs

Up to €2,500: €50 shipping
€2,500 to €5,000: €25 shipping
€5,000 and above: free shipping

5. Lead Time & Delivery

The lead time for confirmed orders through to shipment can be up to 5 business days. The retailer will be notified as soon as possible of any expected delays beyond this window.

6. Exchange Requests

Exchange windows are by mutual agreement and only available in July and January. Products must be in original and unaltered condition with all original labels attached. Return shipping costs are the responsibility of the retailer.

7. Quality & (Minor) Defects Inspection Period

The retailer has 14 calendar days from the delivery date to inspect the batch and report any complaints to MOSJ Atelier. Claims submitted after the 14 day window will not be accepted. When end customers report minor defects, the retailer is expected to handle the resolution directly, including light steaming or airing out. MOSJ Atelier is happy to provide guidance upon request.

Significant or structural defects that were not reasonably visible and that materially affect the wearability of a garment must be reported within the 14 day window with supporting photos. MOSJ Atelier will assess each report individually and, if a defect is deemed valid, will offer a replacement, credit note, or partial refund at the brand's sole discretion.

8. Communication & Order Requests

All order placements, questions, error reports, exchange requests, and after sales matters should be directed to: B2B@versegoodstore.com. Please include your account name, order reference (if applicable), and a clear description of your inquiry in all correspondence.

Communication regarding the B2B platform and questions about its functionality can be emailed to: romee@mosjatelier.com.

9. General Terms

These terms supersede all prior oral or written agreements between the parties regarding wholesale delivery. MOSJ Atelier reserves the right to amend these terms at any time, with reasonable notice to active retailers.